Honeywell CT60 Repair Guide

The Honeywell CT60 Mobile Computer is a high-performance, rugged device built for businesses that rely on real-time data access and barcode scanning in demanding environments like warehousing, logistics, field service, and retail. Running on the Android platform and powered by Honeywell’s Mobility Edge™, the CT60 delivers seamless connectivity, long lifecycle support, and enterprise-grade performance.

But even the best technology can face wear and tear. Whether it’s a hardware issue, connectivity glitch, or software crash, Bar Code Depot is here to help. This go-to CT60 repair and troubleshooting guide covers common problems and how to fix them—before you consider full replacement.

CT60 Troubleshooting & Quick Fixes

📶 Wi-Fi and Network Connection Issues

Problem: CT60 keeps disconnecting from Wi-Fi
Solutions:

• Move closer to an access point.
• Reboot the device and re-enter Wi-Fi credentials.
• Check your network profile for mismatched SSID or outdated credentials.

Problem: CT60 won’t reconnect after sleep mode
Solutions:

• Toggle Airplane Mode on/off.
• Manually renew the IP lease under Settings > Network & Internet.
• Confirm roaming settings are not overly aggressive.

Problem: Device shows network icon but can’t connect
Solutions:

• Reboot your access point.
• Verify your security protocol (WPA2/WPA3).
• Confirm the access point is not overloaded.

🔍 Scanner Not Working

Problem: Scanner won’t activate
Solutions:

• Confirm scanner trigger is enabled in Settings > Honeywell Settings > Scanning.
• Restart the scanning app or Demoscan utility.

Problem: Scan beam shows but won’t read
Solutions:

• Clean the scan window gently with a lint-free cloth.
• Adjust scanning angle and distance (4–10 inches works best).
• Test with a known good barcode.

Problem: Certain barcodes aren’t scanning
Solutions:

• Go to Honeywell Settings > Symbology Settings and enable the barcode type.
• Check barcode quality—damaged or faded labels may be unreadable.

💻 Touchscreen & Display Fixes

Problem: Screen is unresponsive
Solutions:

• Perform a soft reset (Power + Volume Up).
• Check for screen protector interference or moisture damage.

Problem: Touch input is misaligned
Solution:

• Recalibrate under Settings > Display > Touch Calibration.

Problem: Screen is flickering or dim
Solutions:

• Adjust brightness or disable auto-brightness.
• Inspect for hardware damage.

🔋 Battery & Power Issues

Problem: CT60 won’t power on
Solutions:

• Reseat or replace the battery.
• Use an original Honeywell charger and cable.
• Force restart by holding the Power button for 10 seconds.

Problem: Battery not charging
Indicators:

• Blinking red/amber LED = Charging error.
• Solid amber = Battery temp is outside range (5°C–35°C).
• Solid green = Fully charged.

Tips:

• Replace batteries that show rapid drain or no charge after 500+ cycles.

⚙️ Performance & Software Issues

Problem: Apps freezing or crashing
Solutions:

• Clear app cache: Settings > Apps > [App Name] > Storage > Clear Cache.
• Restart the device.
• Check for OS or firmware updates via Honeywell’s OTA tool.

Problem: CT60 is slow or locked up
Solutions:

• Reboot or perform a cold boot (Power + Volume Down).
• Free up storage space.
• Factory reset only as a last resort (Settings > System > Reset Options).

When to Call the Experts

If your CT60 is experiencing:

• No power even after battery replacement
• Cracked screen or scanner lens
• Broken charging port
• Reboot loop or software corruption
• Scan engine hardware failure

…it’s time to contact Bar Code Depot for professional Honeywell CT60 repair services.

Why Choose Bar Code Depot?

Since 1996, Bar Code Depot has been your trusted source for:

• Certified Repairs on Honeywell, Zebra, and more
• Fast Turnaround with minimal business disruption
• Affordable Rates – get back up and running without breaking the bank
• Genuine Parts & Quality Service backed by real industry expertise

📞 Need CT60 Repair Support?

Let us take the hassle out of hardware repair. 📞 Call us now at 706-654-9090 📩 Or fill out the repair request form on our website. Bar Code Depot has been trusted since 1996 to keep warehouses running efficiently. From minor fixes to major overhauls, we’ve got you covered.